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InternetSociologie: virtueel en lokaal vertrouwen

Literatuur

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  10. Bailey, Tom [2002]
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  11. Barber, Benjamin [1983]
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  12. Barrera, Davide [2008]
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  23. Burauskas, Gytis / Aldama, Jon Iker [2008]
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  26. Busschbach, Jooske Tanna van [1996]
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  27. Butler, J.K. [1991]
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  28. Castelfranchi, Cristiano / Tan, Yao-Hua [2001]
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  29. Castells, Manuel [2001]
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  33. Coleman, James S. [1986]
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  35. Coleman, James S. [1990b]
    Foundations of Social Theory.
    Cambridge MA: Harvard University Press. Hieruit vooral: hft. 5: Relations of trust [pp.91-116]; hft. 8: Systems of trust and their dynamic properties [pp. 175-196]; hft. 26: Trust in a linear system of action [pp.747-768].

  36. Connolly, R. / Bannister, F. [2008
    Factors Influencing Irish Consumers’ Trust in Internet Shopping,
    Management Research News, 31(5): 339-58.

  37. Cook, C. / Hardin, R. /Levi, M. [2005]
    Cooperation Without Trust?
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  38. Cook, C. / Snijders, C. / Buskens, V. / Cheshire, C. (eds.) [2009]
    Trust and Reputation.
    New York: Russell Sage Foundation.

  39. Cook, Karen S. (ed.) [2001]
    Trust in Society.
    New York: Russell Sage Foundation.

  40. Cook, Karen S. / Hardin, Russel /Levi, Margaret [2005]
    Cooperation without trust?
    New York: Russell Sage Foundation.

  41. Corneliussen, Hulde G. / Rettberg, Jill Walker [200]
    Digital Culture, Play, and Identity. A World of Warcraft Reader.
    Cambridge, MA.:MIT Press.

  42. Covey, Stephen M.R. [2009]
    The Speed of Trust

  43. Daneshgar, Farhad / Ho, Sharon [2009]
    Sociological factors affectin trust development in virtual communities.
    International Journal of Networking and Virtual Organisatios, 5(1): 51-63.

  44. Dasgupta, Partha [1988]
    Trust as commodity.
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  45. Dekker, P. [2001]
    Vertrouwen in de overheid: Een verkenning van actuele literatuur en enquêtegegevens,
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  46. Dekker, P., / Meer, T.W.G. van der [2007]
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  47. Delhey, Jan / Newton, Kennet [2003]
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  48. Deutsch, Morton [1958]
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  51. Döring, Herbert [1990]
    Aspekte des Vertrauens in Institutionen. Westeuropa im Querschnitt der Internationalen Wertestudie 1981.
    In: Zeitschrift für Soziologie, 19(2):73-89.

  52. Duffy, John [2010]
    Trust in Second Life

  53. Dutton, William H / Shepherd, Adrian [2003]
    Trust in the Internet: The Social Dynamics of an Experience Technology.
    Oxford Internet Institute, Research Report No. 3. Oktober 2003.

  54. Economist, The [2010]
    A world of connections. A special report on social networking

  55. Edelman -Trust Barometer
    Het PR-bureau Edelman doet jaarlijks wereldwijd onderzoek naar het vertrouwen van opinieleiders in overheden, bedrijfsleven, media en NGO’s.

  56. Eisenstadt, Shmuel N. [1995]
    Power, trust, and meaning: essays in sociological theory and analysis.
    Chicago: University of Chicago Press.

  57. Endreß, Martin [2002]
    Vertrauen.
    Bielefeld: Reihe Einsichten.

  58. Eshuis, J. [2007]
    Vertrouw niet alleen op vertrouwen.
    In: Openbaar Bestuur, 17 (6/7): 38-40.

  59. Eurobarometer [2009]
    Public opinion in the European Union.
    European Commission.

  60. Evans, Anthony M. / Revelle, William [2008]
    Survey and behavioral measurements of interpersonal trust.
    In: Journal of Research in Personality.

  61. Feng, Jinjuan / Lazar, Jonathan / Preece, Jenny [2004]
    Emphaty and online interpersonal trust: A Fragile Relationship.
    Behavior & IT 23(2):97-108

  62. Friedman, Batya / Khan, Peter H. / Howe, Daniel C. [2000]
    Trust online.
    In: Communications of the ACM, 43(12): 34-40.

  63. Friedman, Batya / Kahn, Peter H. /Howe, Daniel C. [2000]
    Trust can be cultivated to enhance our personal and social lives and increases our social capital.
    In: Communications of the ACM, 43: 34-40.

  64. Frings, Cornelia [2010]
    Soziales Vertrauen: Eine systematische Integration der soziologischen und der ökonomischen Vertrauenstheorie.
    Vs Verlag

  65. Fukuyama, Francis [1995]
    Trust, social virtues and the creation of prosperity.
    New York: Free Press.

  66. Fukuyama, Francis [2010]
    Het vertrouwen moet weer terug
    In:Trouw, 15.0.2010.

  67. Gambetta Diego (ed.) [1988]
    Trust: Making and Breaking Co-operative Relations.
    Oxford: Blackwell.

  68. Gefen, D. / Benbasat I. / Pavlou, P.A. [2008].
    A research agenda for trust in online environments.
    Journal of Management Information Systems, 24(4): 275-286.

  69. General Social Survey (GSS)

  70. Glaeser, E. L. / Laibson, D. / Scheinkman, J. A. / Soutter, C. L. [2000]
    Measuring trust.
    Quarterly Journal of Economics 115(3): 811-846.
    Eerste systematische onderzoek naar de relatie tussen survey en gedragsmatige maatstaven van vertrouwen. Kernvraag: in hoeverre correleert gedrag in een vertrouwensspel met de standaard survey meting van vertrouwen. Resultaat: geen correlatie. Dit is in diverse andere studies gerepliceerd.

  71. Golbeck, J. [2006]
    Trust and nuanced profile similarity in online social networks.
    Journal of Artificial Intelligent Research.

  72. Goldsmith, Jack / Wu, Tim [2006]
    Who controls the Internet? Illusions of a Borderless World.
    Oxford: Oxford University Press.

  73. Grabner-Kräuter, Sonja / Kaluscha, Ewald A. [2003]
    Empirical research in online trust: a review and critical assessment.
    In: International Journal of Human-Computer Studies 58(6): 783-812.

  74. Grandison, Tyrone / Sloman, Morris [2000]
    A Survey of Trust in Internet Applications
    IEEE Communications Surveys and Tutorials, Fourth Quarter 2000.

  75. Haan, Jos de [2004]
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  76. Handy, Charles [1995]
    Trust and the virtual organization.
    In: Harvard Business Journal, 73(3): 40-50.

  77. Harbers, Hans [2003]
    Vertrouwen - Ter inleiding.
    Krisis 4(1):1-5.

  78. Hardin, Russel [1991]
    Trusting Persons, Trusting Institutions.
    In: Zeckhauser, Richard J. (eds.): Strategy and Choice. Cambridge: MIT, pp. 185-209.

  79. Hardin, Russell [1992]
    The Street-Level Epistemology of Trust.
    Analyse + Kritik, 14:152-76.

  80. Hardin, Russell [1998]
    Conceptions and explanations of trust.
    New York: Russell Sage Foundation Working Paper.

  81. Hardin, Russell [2002]
    Trust and Trustworthiness.
    New York: Russell Sage Foundation.

  82. Hartman, M. / Offe, C. (eds.) [2000]
    Vertrauen. Die Grundlage des sozialen Zusammenhalts.
    Frankfurt: Campus.

  83. Henslin, James M. [1968]
    Trust and the cab driver.
    In Marcello Truzzi (Hrsg.), Sociology and everyday life (pp.138-158). Englewood Cliffs: Prentice Hall.

  84. Hosmer, L.T. [1995]
    Trust: the connecting link between organizational theory and philosophical ethics.
    Academy of Management Review, 29 (2): 379-403.

  85. Inglehart, Ronald [1991]
    Trust, well-being and democracy.
    In: Warren [1999:88-120]

  86. Jalava, Janne [2001]
    Trust or Confidence? - Comparing Luhmann’s and Giddens’s views of trust.
    Paper presented at the 5th Conference of the European Sociological Association, ‘Visions and Divisions’, August 28 - September 1, 2001, Helsinki, Finland.

  87. Jones, Karen [1996]
    Trust as an Affective Attitude.
    Ethics 107: 4-25.

  88. Kate, Stephan ten [2009]
    Trustworthiness within Social Networking Sites: A study on the intersection of HCI and Sociology.
    Master Thesis. University of Amsterdam.

  89. Kloosterman, R. /Schmeets, H. [2010]
    Vertrouwen in medemens en instituties toegenomen aan het begin van de 21e eeuw
    In: Bevolkingstrends, Tweede kwartaal 2010, pp. 43-49.
  90. Lee, Matthew K.O. / Turban, Efraim [2001]
    A trust model for consumer internet shopping
    In: International Journal of Electronic Commerce, 6(1):75–91.

  91. Lewis, J. David / Weigert, A. J. [1985]
    Trust as social reality.
    In: Social Forces 63: 967-85.

  92. Lewis, David J. / Weigert, Andrew J. [1985]
    Social Atomism, Holism, and Trust.
    The Sociological Quarterly 26(4): 455-71.

  93. Loyalty Facts
    Ontwikkelen van e-loyality
    Online winkelen onderscheidt zich vaak van offline winkelen door het ontbreken van warmte en gezelligheid. Het is meestal onpersoonlijk, anoniem en geautomatiseerd en over het algemeen verstoken van face-to-face interactie. Hoe kan men in een online omgeving klantloyaliteit (e-loyalty) creëren. Sociale aanwezigheid wordt in dit artikel gedefinieerd als de mate waarin een medium (in dit geval een website) toelaat dat de gebruikers ervaren dat anderen aanwezig zijn. Sociale aanwezigheid impliceert dus een psychologische verbintenis met de gebruiker, waardoor de website als warm, persoonlijk en gezellig wordt beschouwd, zodat er een gevoel van menselijk contact gecreëerd wordt.

  94. Luhmann, Niklas [1968/2000]
    Vertrauen. Ein Mechanismus der Reduktion sozialer Komplexität.
    Stuttgart: Lucius & Lucius.

  95. Luhmann, Niklas [1979]
    Trust and Power.
    New York: John Wiley.

  96. Luhmann, Niklas [2000]
    Familiarity, confidence, trust: problems and alternatives.
    In: Gambetta, D. e.a. [2000] Trust: Making and Breaking Cooperative relations. Department of Sociology. University of Oxford. pp. 94-107.

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    Trust in modern societies. The search for the basis of social order.
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  99. Möllering, Guido [2001]
    The Nature of Trust: From Georg Simmel to a Theory of Expectation, Interpretation ans Suspension
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  100. Naef, Michael / Schupp, Jürgen [2009]
    Measuring Trust: Experiments and Surveys in Contrast and Combination

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    Zelf Vertrouwen. Adviezen aan publieke organisaties om de vertrouwensrelatie met burgers te verbeteren

  102. Nederlandse School voor Openbaar Bestuur (NSOB) [2010]
    Betekenis geven aan vertrouwen. Naar een vertrouwenwekkende overheidscommunicatie,

  103. Nooteboom, B. [2002]
    Vertrouwen. Vormen, grondslagen, gebruik en gebreken van vertrouwen.
    Schoonhoven: Academic Service.

  104. Online Trust Alliance (OTA)
    Het doel van de OTA is het creëren van een vertrouwd ecosysteem en een bijdrage te elveren aan de eliminatie van email- en internetfraude, misbruik en cybercrime.

  105. Online Trust Games

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    Trust and Reciprocity. Interdisciplinary Lessons form Experimental Research.
    New York: Russell Sage Foundation.

  107. Owen, Clive / Keener, Catherine
    Trust
    Een film over (gebrek aan) vertrouwen op internet, gepresenteerd door MillenniumFilms.

  108. Pavlou, P.A. [2002]
    Institution-based trust in interorganizational exchange relationships: the role of online B2B marketplaces on trust formation.
    Journal of Strategic Information Systems, 11: 215-243.

  109. Pavlou, P.A and D. Gefen [2004]
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  111. Porter, R. [1995]
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  112. Preisendörfer, Peter [1995]
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    Zeitschrift für Soziologie, 24(4): 263-272.

  113. Raad voor het Openbaar Bestuur (ROB) [2010]
    Vertrouwen op democratie.
    Den Haag: ROB-RFV.

  114. Rempel, John K. / Holmes, John G. [1986]
    How do i trust thee ?
    In: Psychology today, 20:28-34.

  115. Rempel, J.K. / Holmes, J.G. / Zanna, M.P. [1985]
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  117. Ridings, C.M. / Gefen, D. / Arinze, B. [2002]
    Some antecedents and effects of trust in virtual communities.
    Journal of Strategic Information Systems, 11: 271-295.

  118. Riegelsberger, J. / Sasse, M.A. / McCarthy, J.D. [2005]
    The mechanics of trust: a framework for research and design.
    Internation Journal of Human-Computer Studies, 62: 381-422.

  119. Rosanvallon, P. [2008]
    Counter-Democracy. Politics in an age of distrust.
    Cambridge: Cambridge University Press.

  120. Roth, Klaus (Hg.)[2007]
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  121. Rotter, J.B. [1967]
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  122. Rotter, J.B. [1971]
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    American Psychologist 26: 443-52.

  123. Rotter, Julian B. [1980]
    Interpersonal trust, trustworthness and gullibility.
    American Psychologist, 35:1-7.

  124. Rotter, Julian B. [1981]
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    Psychologie heute, 8: 23-29.

  125. Schmalz-Bruns, Rainer / Zintl, Reinhard (Hrsg.) [2002]
    Politisches Vertrauen. Soziale Grundlagen reflexiver Kooperation.
    Baden-Baden: Nomos.

  126. Schnabel, Paul / Bijl, Rob / Hart, Joep de (red) [2008]
    Betrekkelijke betrokkenheid. Studies in sociale cohesie.
    Den Haag: SCP. (m.n. hfst. 14)
    Te downloaden bij SCP.

  127. Schneider, Fred B. (ed.) [1999]
    Trust in Cyberspace.
    Washington,
  128. Simmel, Georg [1908/1968]
    Soziologie. Untersuchungen über die Formen der Vergesellschaftung.
    Berlin: Duncker & Humblot.

  129. Schuyt, K. / Verhoeven, I. [2003]
    Institutioneel vertrouwen als bron van legitimiteit.
    In: Openbaar Bestuur 13: 11-14.

  130. Seligman, Adam B. [1997]
    The Problem of Trust.
    New Jersey: Princeton University Press.

  131. Seligman, Adam B. [1998]
    Trust and sociability: on the limits of confidence and role expectations.
    Special invited issue: Money, Trust, Speculation and Social Justice. Deel 1: Trust Confidence, and Crime.
    American Journal of Economics and Sociology.

  132. Shapiro, Susan P. [1987]
    The social control of impersonal trust.
    In: American Journal of Sociology, 93(3): 623-58.

  133. Snijders, Chris [1996]
    Trust and commitments.
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  134. Sociaal Cultureel Planbureau (SCP)
    Geen sprake van vertrouwenscrisis in politiek (20.10.2010)

  135. Stolle, Dietlind [200]
    Trusting Strangers - The Concept of Generalized Trust in Perspective.
    In: Schaal, Gary S. (ed.): Österreichische Zeitschrift für Politikwissenschaft. Schwerpunktthema Vertrauen. Mikrofundierung sozialer und politischer Ordnungen, 31(4): 397-425.

  136. Sztompka, Piotr [1999]
    Trust: A Sociological Theory.
    Cambridge: Cambridge University Press.

  137. Suler, John [2004]
    The Online Disinhibition

  138. Symposium on Identity and Trust on the Internet

  139. Volken, Thomas [2002]
    Elements of Trust: The Cultural Dimension of Internet Diffusion Revisited
    In: Electronic Journal of Sociology, 6(4).

  140. Walther, J.B. [1997]
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    In: Human Communication Research, 23(3): 342-69.

  141. Wang, Ye Diana / Emurian, Henri, E. [2005]
    An overview of online trust: Concepts, elements, and implications
    In: Computers in Human Behaviour 21:105-125.

  142. Warren, M. (ed.) [1999]
    Democracy and Trust.
    Cambridge: Cambridge UP.

  143. Wellman, B. [1999]
    From little boxes to loosely-bounded networks.
    In: J. Abu-Lughod (red.), Sociology for the twenty-first century. Continuities and changes (p. 94-114). Chicago: University of Chicago Press.

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  145. Wetenschappelijke Raad voor het Regeringsbeleid (WRR) [2011] Vertrouwen in de burger,
    Den Haag, WRR.

  146. Williamson, Oliver E. [1993]
    Calculativeness, Trust, and Economic Organization.
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  147. Witschge, Tamara [2007]
    (In)difference online: The openness of public discussion on immigration

  148. World Value Survey (WVS)
    De cruciale is vraag 23: “Generally speaking, would you say that most people can be trusted or that you need to be very careful in dealing with people?”. Antwoordmogelijkheden zijn: (1) “Most people can be trusted.“ (2) “Need to be very careful.” Voor NL in 2006: (1) 45% en (2) 55%.

  149. Wu, Jyh-Jeng / Tsang, Alex S.L. [2008]
    Factors affecting members’ trust belief and behaviour intention in virtual communities.
    Behaviour & Information Technology 27(2): 115-125.

  150. Yamagishi, Toshio [1998]
    The Structure of Trust. The Evolutionary Game of Mind and Society.
    Tokio: University Press.

  151. Yamagishi, Toshio / Yoshikai, Noriaki [2009]
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  152. Ye, Diana Wang / Emurian, Henry H. [2005]
    An overview of online trust: concepts, elements, and implications.
    Computers in Human Behavior, 21(1):105-125.

  153. Yee, Nick / Bailenson, Jermeny N. [2007]
    The Proteus Effect: The effect of transformed self-representation on behavior.
    Communication Research, 33(3):271-290.

  154. Yee, Nick / Bailenson, Jeremy N. / Ducheneaut, Nicolas [2009]
    The Proteus effect: Implications of transformed digital self-representation on online and offline behavior.
    Communication Research, 36(2):285-312.

  155. Yousafzai, S. / Pallister, J. / Foxhall, G. [2009]
    Milti-dimensional Role of Trust in Internet Banking Adoption,
    The Service Industries Journal, 29(5-6):591-605.

  156. Zittrain, Jonathan [2008]
    The Future of the Internet - And how to stop it.
    Yale University Press.
    Gratis digitaal verkrijgbaar op de site van de auteur: www.jz.org

Index


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Laatst geactualiseerd: 20 June, 2015